Delete your BubblePOS account

This page explains how to delete your account in BubblePOS, the restaurant software and its Android and iOS apps, and what happens to your data.

If you work at a restaurant

• Sign in to your restaurant in the BubblePOS app, or on the web at your restaurant's address.
• Open My profile and choose Delete your account.
• Confirm with your password.

Your account is deleted straight away: your sign-in, email address and phone number are removed and you are signed out on every device. The restaurant keeps the attendance, pay and tax records an employer must keep by law, under your name, for as long as the law requires.

If you own the restaurant

If you are the restaurant's only owner, deleting your account means closing the restaurant's BubblePOS account. Open My profile and choose Request account closure. We will contact you to confirm, then close the account. For 30 days after it closes you can ask us for a copy of its data; then we delete it, except records the law requires to be kept (such as tax invoices and pay records). You can withdraw the request from the same place until the account closes. If another owner will keep running the restaurant, make them an owner first and then delete just your own account.

Can't sign in?

Ask your restaurant's owner or manager to remove your account from the Staff page, or email grievance@bubblepos.com from the email address on your account with the subject “Delete my BubblePOS account” and your restaurant's name. We will confirm with the restaurant and reply within 30 days.

More about how BubblePOS handles data is in the privacy policy.